Assure you are accessible and secure

Monitoring Security from the Customer's Point of View

Monitoring your Customer Identification and Access Management solution outside-in is critical for maintaining trust and protecting both your bank and its customers.

Why Monitor your CIAM Outside In?

Banks must provide a safe and easy way for customers to access their data. It is important to detect any issues quickly. Make sure your customers can access your services easily and securely. Monitor your trust experience closely.

Failing to do so can expose customers to fraud, data breaches, and identity theft, leading to reputational damage and financial losses.

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Monitoring your carefully balanced Customer Identification and Access solution:

  • Detects experienced incidents with your security and trust system
  • Reduces operational risks
  • Enhances focus on user satisfaction

Key Features of Our CIAM Monitoring

Any Security Mechanism

We can robotise every security mechanism. This allows us to do exactly what a customer does. Nothing synthetic or simulated.

Continuous Monitoring

Keep checking that your security is working for your customers. If they don’t have access, it’s a breach of trust.

Authorisation Levels

Check that your access security and authorisation functions work in the same test. We also support dual signing.

WTSS Online Dashboard

Access real-time insights into the outcomes of your verifications. Set alerts, initiate new verifications or drill down on errors found in your transaction journeys. All of this is available at your fingertips.

WTSS Global Background

Online Security Mechanisms

Take the Next Step

Be in control. Don’t let defects in Customer Authentication and Authorisation damage your carefully built trust and reputation. Schedule a consultation or request more information today to see how we can help you achieve unparalleled security and efficiency.