Bringing Your Customer’s Journey into Sharp Focus

About WTSS

Empowering Customer-Centric Resiliency for Financial Institutions

Comprehensive Monitoring

Our end-to-end transaction monitoring detects anomalies from a customer’s perspective that banks might miss.

Business Verification

Checking innivation in production to ensure a bank’s service meets its requirements from a customer perspective.

Our Journey

Founded in 2010, WTSS has grown from a small startup to a key player in the financial verification industry. Our commitment to vigilance and resourcefulness has driven our success, allowing us to partner with over 500 banks in 26 countries. Key milestones include the launch of our proprietary monitoring system and the expansion of our services to international markets. Our innovative approach and dedication to client satisfaction have earned us a reputation for reliability and excellence.

Our Mission

Empowering Customer-Centric Resiliency

At WTSS, our mission is to enhance global trade relationships by ensuring the reliability of digital payment and transaction services. We achieve this through rigorous production verifications and continuous monitoring of transaction chains. Our vigilant approach allows us to detect and address potential threats, providing our clients with the confidence they need to operate securely. By connecting people and fostering trust in financial systems, we make the world a more interconnected and interesting place.

Our Vision for the Future

At WTSS, we aim to make the global financial landscape more customer-centric and resilient through innovative production verification solutions. We aim to create a world where financial transactions are seamless, secure, and transparent, fostering trust and confidence among all stakeholders.

We envision a future where our cutting-edge technologies and vigilant monitoring systems set new standards in the financial industry. By continuously evolving and adapting to the ever-changing financial environment, we strive to be the leading force in ensuring the integrity and reliability of financial transactions worldwide.

Our Core Values

Vigilance: Vigilance is an important value for WTSS. It shows we take responsibility for keeping financial transactions and verifications secure. We monitor for and tackle potential problems, keeping our clients’ processes safe and building confidence in our services. We watch out for problems and let our clients know when we find them.

 

Resourcefulness: We use digital solutions to work more efficiently, make clever handmade solutions for verification processes and use LEGO to make phone racks. This value drives our creativity and adaptability, helping us find solutions to challenges and deliver great results for our clients. We find solutions for problems within the constraints. We use what is available to us without compromising respect, security, privacy or the environment.

Caring: At WTSS, caring is our core value. It guides us in making our clients and their users our top priority. We know that money is personal and important, so we treat our work with understanding and care. Caring about our clients builds trust, creates strong relationships and has a positive impact. We care about our customers, colleagues, partners and the environment.

Our Unique Culture

Employee Loyalty and Creativity

At WTSS, we pride ourselves on our unique company culture. Our employees are deeply loyal, with many staying with us for over a decade. This loyalty is a testament to the fulfilling and impactful work we do, as well as the supportive and collaborative environment we foster.

Creativity is a key asset. We encourage our team members to think outside the box and explore new ideas. This creative mindset allows us to develop innovative solutions that meet the evolving needs of our clients. Our employees have the opportunity to work with a diverse range of tools and materials, from cutting-edge software to unconventional resources like LEGO, fostering a dynamic and engaging workplace.

We believe in maintaining a positive mindset and a can-do attitude. Our team is always ready to tackle new challenges, even if it means getting our hands dirty or using unconventional methods. This proactive and positive approach ensures that we consistently deliver exceptional results for our clients, making us a trusted partner in the global financial industry.

Engage with Us Today

Are you ready to see what your customer is seeing and enhance your operational resilience? Connect with us to discover how our innovative production verification solutions can sharpen your customer’s journey. Whether you have questions or are eager to explore our services, we are here to assist you every step of the way. Let’s build a more customer-centric and resilient future together.